{"xsrfToken":"0a2bc770597cc763634e91d71d67818cb26a105a_lout","branding":{"id":"5","key":"sup","name":"Syte Support","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#c79269","headerLinkHoverBGColor":"#c79269","headerBadgeColor":"#c79269"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/89460690-4639-4343-8815-760cbb10296c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlOGUxNzRlNS1iZDc4LTRhNmMtYmY0OS03MzY5ZmQ1YTRjYjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg5NDYwNjkwLTQ2MzktNDM0My04ODE1LTc2MGNiYjEwMjk2YyI6WyJyZWFkIl19LCJleHAiOjE3NTIzODE5NTIsIm5iZiI6MTc1MjM4MTM1Mn0.zF4GsQRIje202w9IIGthpzQRKK6_oRi8BKJTnU5Alms&client=e8e174e5-bd78-4a6c-bf49-7369fd5a4cb5&mode=fit","logoId":"89460690-4639-4343-8815-760cbb10296c","isLogoAvailable":true,"helpCenterTitle":"Welcome to Syte Help Center","sharedPortalName":"Syte Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Syte Help Center","sharedPortalName":"Syte Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#883846","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2775a0af-eab3-4e8d-af25-ba3f1184ed8a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlOGUxNzRlNS1iZDc4LTRhNmMtYmY0OS03MzY5ZmQ1YTRjYjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI3NzVhMGFmLWVhYjMtNGU4ZC1hZjI1LWJhM2YxMTg0ZWQ4YSI6WyJyZWFkIl19LCJleHAiOjE3NTIzODE5NTIsIm5iZiI6MTc1MjM4MTM1Mn0.oTmOv7fx7hKP3EclJ_1YQdf7KP8EWDI9QeB4nZYuSVw&client=e8e174e5-bd78-4a6c-bf49-7369fd5a4cb5&height=300&mode=fit","bannerMediaApiFileId":"2775a0af-eab3-4e8d-af25-ba3f1184ed8a","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"sup","projectId":10102,"serviceDeskId":5,"name":"Syte Support","description":"<p>Welcome! You can raise a request for Syte Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"74","name":"Configuration/Change Request","descriptionHtml":"<p>Please describe the configuration request as detailed as possible, screenshots, URLs can help a lot as well.</p>","callToAction":"Configuration/Change Request","introHtml":"<p>Any Configuration/Change request or task, for example-Redirect Rules, adding synonyms, new product..etc</p>","icon":10469,"iconUrl":"https://syte-ai.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[27],"key":""},{"id":"75","name":"Question","descriptionHtml":"<p>Any questions? Feel free to address your questions and we will be happy to help!</p>","callToAction":"Question","introHtml":"<p>General questions related to products, legal and others</p>","icon":10491,"iconUrl":"https://syte-ai.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[27],"key":""},{"id":"72","name":"Report an Incident","descriptionHtml":"<p>Please describe the incident and impact, please also make sure to provide:</p>\n<ul class=\"alternate\" type=\"square\">\n <li>URLs/examples</li>\n <li>Screenshots/Images</li>\n <li>You can also record a loom</li>\n</ul>","callToAction":"Report an Incident","introHtml":"<p>Incidents with one or more of our products impacting business or daily operations</p>","icon":10508,"iconUrl":"https://syte-ai.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[27],"key":""},{"id":"1078","name":"Alert","descriptionHtml":"","callToAction":"Alert","introHtml":"<p>BI and R&D alerts</p>","icon":11647,"iconUrl":"https://syte-ai.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11647","groups":[],"key":""}],"reqGroups":[{"id":27,"name":"Open A Ticket"}],"orderMapping":{"25":[74,72],"26":[74],"27":[72,74,75,68,1113,1145],"24":[64,65,66,67,69,70,71]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"bfdb0ca4-e971-3a09-b87a-ffc5d82005fd","appLinkName":"System Confluence","appLinkUrl":"https://syte-ai.atlassian.net/wiki","spaceKey":"RnD","spaceName":"R&D 2.0","spaceUrl":"https://syte-ai.atlassian.net/wiki/spaces/RnD","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":5,"kbLinkDomainURLs":["https://syte-ai.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlOGUxNzRlNS1iZDc4LTRhNmMtYmY0OS03MzY5ZmQ1YTRjYjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTIzODI1NTIsIm5iZiI6MTc1MjM4MTM1Mn0.M8-p-5Bt9gvCyZaCw-Bvb5rCDraCVV8ELvEDm9qUA7o","targetCollection":"upload-project-10102","endpointUrl":"https://api.media.atlassian.com","clientId":"e8e174e5-bd78-4a6c-bf49-7369fd5a4cb5","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Syte Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://syte-ai.atlassian.net/wiki","kbLinkDomainURLs":["https://syte-ai.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}